Virtual Support

Virtual Technical Support

Having issue with your system? Virtual Technical Support is our response for valuable clients like you who wish for a responsive and interactive Off Site technical support at the fastest possible time.

Start Virtual Technical Support

Click Download button below for Virtual Technical Support Application

Virtual Technical Support Guide

Step 1


Click on "Virtual Support"

Step 2


Click DOWNLOAD

Step 3

Save the file to your desired downloads folder.
(For most cases, by default it will be saved at
“My Documents”, “Downloads” folder.)

Step 4

Navigate to the designated download folder,
Locate the application and double-click
to run the application.



Step 5


In the security warning box, click Run.



Step 6

Provide our Technical team with the 9-digit ID &
4-digit Password. (Do not close the application
unless you would like to terminate the remote session)

Arrow
Arrow
Slider