Virtual Support

Virtual Technical Support

Having issue with your system? Virtual Technical Support is our response for valuable clients like you who wish for a responsive and interactive Off Site technical support at the fastest possible time.

Start Virtual Technical Support

Click Download button below for Virtual Technical Support Application

Virtual Technical Support Guide

Step 1

Click on "Virtual Support"

Step 2


Step 3
Save the file to your desired downloads folder.
(For most cases, by default it will be saved at
“My Documents”, “Downloads” folder.)
Step 4
Navigate to the designated download folder,
Locate the application and double-click
to run the application.

Step 5

In the security warning box, click Run.

Step 6
Provide our Technical team with the 9-digit ID &
4-digit Password. (Do not close the application
unless you would like to terminate the remote session)
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